Trust & security
Quiet, careful, and yours.
You're trusting NestPoint with your members' information. We don't take that lightly. Here's how we keep it safe — in plain language, no jargon.
Your data, isolated
Each organization runs in its own private workspace. Your members, your records, your reports — never mingled with anyone else's.
Backups every day
Automated, tested, and restorable. Your history is safe even when the unexpected happens.
Audit log on everything
Who did what, when, on which record. Always there when you need it.
Real support
Talk to someone who knows the product. No tier-one ticket farms, no chatbots pretending to be people.
How we handle your data
The same practices used by financial software.
Each organization runs in its own isolated workspace with its own encrypted database. We back up daily, log every change to every record, and follow the same security practices used by financial software. Your members' information stays your members' information.
- ✓Isolated workspaces — your data is never commingled with another organization's.
- ✓Encrypted databases, with traffic protected in transit over HTTPS.
- ✓Daily backups that are automated, tested, and restorable.
- ✓A full audit log — who changed what, when, on which record.
- ✓Your data is yours: export everything to CSV any time, and a complete workspace export if you ever leave.
Sub-processors
The services we rely on.
We use a small number of trusted providers to run NestPoint. Payments are processed by Stripe, an industry-standard payment processor — we never store full card numbers ourselves. For the complete picture of what we collect and who we share it with, see our Privacy Policy.
Questions about security?
We're happy to walk your team or your board through exactly how NestPoint protects your members' data.