Starter
Up to 250active members
$990/yr
$83/mo equivalent
For smaller organizations bringing member operations into one system.
Start free trial- All 15 modules
- Unlimited admin users
- Email & chat support
- Migration help included
PricingYou pay for members,
You pay for members,
never for features.
Every plan includes all 15 modules. The only thing that scales is how many active members you have.
21-day free trial on every plan · card required · cancel before the trial ends and you pay nothing
Growth
Up to 1,000active members
$2,490/yr
$208/mo equivalent
For established centers and member-led organizations.
Start free trial- All 15 modules
- Unlimited admin users
- Email & chat support
- Migration help included
Scale
Up to 5,000active members
$5,990/yr
$499/mo equivalent
For larger organizations and teams serving several locations.
Start free trial- All 15 modules
- Unlimited admin users
- Email & chat support
- Migration help included
Enterprise
5,000+active members
From $999/mo
Custom annual contracts
For deployments that need custom contracts, services, or procurement review. Published capacity pricing through 50,000 members.
See Enterprise pricing- All 15 modules
- Unlimited admin users
- Agreed support contacts
- Scoped migration support
NestPoint adds no platform markup or per-transaction fee to payments processed through Stripe.
In every plan
The same NestPoint, at every size.
Every plan unlocks every module. The only thing that scales with your tier is how many active members you have, never the features you are allowed to touch.
Every module
Front desk, programs, rentals, rides, service hours, meals, billing, reports, comms. All 15, on every plan.
Unlimited admin users
Your staff and volunteers should not cost more as your team grows. Add every seat you need.
Email & chat support
Real humans who know the product. No tier-locked help.
Migration help
Direct importers for ServTracker Focus and MySeniorCenter, plus a guided CSV importer that previews every row. We will help if you get stuck.
Security & backups
Every workspace isolated, encrypted at rest, activity recorded, and a nightly snapshot of your data. Details on the trust page.
Every new feature
When we ship something new it goes to every tier. Not a premium add-on you get pressured into later.
How billing works
Grow at your pace. No surprise bills.
We measure active members: the people who've checked in, registered for a program, transacted, or logged into the portal in the last 30 days. Here's exactly what happens when you grow into the next tier.
01
30-day rolling average
We measure your active-member count on a rolling 30-day average, not a single spike. A busy event week never costs you a tier change.
02
14 days advance notice
If you outgrow your tier for two cycles in a row, we'll email you 14 days before the rate changes. You hear it from us, not from your bank.
03
First month is forgiving
Coming from another system? If our opening tier recommendation turns out to be wrong, we correct it. No back-billing, no penalty.
04
No service interruptions
We never hard-block your workspace. You can cross your tier and the system keeps running. You will be invited to move up, not forced.
Pricing questions
The fine print, in plain English.
What counts as an “active member”?
Active = a member who’s checked in at the front desk, registered for a program, transacted, or logged into the member portal in the last 30 days. Inactive members in your directory don’t count, so you can keep your full roster without paying for people who don’t engage.
What happens if we outgrow our tier?
We measure active members on a 30-day rolling average. If you exceed your tier’s cap for two consecutive billing cycles, we’ll email you 14 days before renewal and move you to the next tier for the following cycle. We do not back-bill the higher tier. If our initial recommendation after migration is wrong, we will help correct it.
Can we move down to a smaller tier?
Yes. If your active-member count stays below the next-lower cap for two cycles, you can move down at renewal through your workspace settings.
How much do I save by paying annually?
Annual prepay is roughly two months free across every tier, about 17% off the monthly rate. You can cancel to stop the next renewal, and service continues through the term already paid. Annual payments are not refunded mid-term.
Do you charge a fee on payments we collect?
No. NestPoint adds zero markup to payments. Your organization pays Stripe’s processing fee directly to Stripe and nothing extra to us. That is a deliberate choice; the per-transaction cut baked into competitor pricing is one of the main reasons organizations come to us. Check Stripe’s current published rates for the exact fee.
Is there a long-term contract?
Monthly plans are month-to-month and can be canceled in the app. Annual plans are paid up front and continue through the paid term; canceling stops the next renewal. We send a reminder 14 days before an annual renewal, and your available exports remain accessible through the end of service.
Every module. One honest price.
Start free for 21 days.
Explore NestPoint with your real workflows and member data in mind for 21 days.
Card required. Cancel anytime.