Starter
Up to 250active members
$990/yr
$83/mo equivalent
For small centers just getting their operations off paper.
Start free trial- All 15 modules
- Unlimited admin users
- Email & chat support
- Migration help included
PricingYou pay for members,
You pay for members,
never for features.
Every plan includes all 15 modules. The only thing that scales is how many active members you have.
14-day free trial on every plan · card required · cancel before day 15 and you pay nothing
Growth
Up to 1,000active members
$2,490/yr
$208/mo equivalent
The sweet spot for established centers and member-led nonprofits.
Start free trial- All 15 modules
- Unlimited admin users
- Email & chat support
- Migration help included
Scale
Up to 5,000active members
$5,990/yr
$499/mo equivalent
Multi-site operations, larger member-led nonprofits, busy faith communities.
Start free trial- All 15 modules
- Unlimited admin users
- Email & chat support
- Migration help included
Enterprise
5,000+active members
From $999/mo
Custom annual contracts
Custom contracts, dedicated CSM, white-glove migration. Published ladder through 50,000 members.
See Enterprise pricing- All 15 modules
- Unlimited admin users
- Dedicated CSM
- White-glove migration
Stripe processing fees are passed through at cost — no markup, no per-transaction tax.
In every plan
The same NestPoint, at every size.
Every plan unlocks every module and every integration. The only thing that scales with your tier is how many active members we support — never the features you have access to.
Every module
Front desk, programs, rentals, rides, service hours, meals, billing, reports, comms — all 15, on every plan.
Unlimited admin users
Your staff and volunteers shouldn't cost more as your team grows. Add every seat you need.
Email & chat support
Real humans who know the product. No tier-locked help.
Migration help
Direct importers for ServTracker and Focus, plus a guided CSV importer. We'll help if you get stuck.
Security & backups
Isolated workspaces, encrypted at rest, audited, backed up daily. Same practices used by financial software.
Every new feature
When we ship something new, it goes to every tier — not a premium add-on you'll get pressured into later.
How billing works
Grow at your pace. No surprise bills.
We measure active members — members who've checked in, registered for a program, transacted, or logged into the portal in the last 30 days. Here's exactly what happens when you grow into the next tier.
01
30-day rolling average
We measure your active member count on a rolling 30-day average — not a single spike. A busy event week never costs you a tier change.
02
14 days advance notice
If you outgrow your tier for two cycles in a row, we'll email you 14 days before the rate changes. You hear it from us, not your bank.
03
First month is forgiving
Coming from another system? If our initial tier suggestion turns out to be wrong, the first month is on us. No back-billing, no penalty.
04
No service interruptions
We never hard-block your workspace. You can blow past your tier and the system keeps running — you'll just be invited (not forced) to move up.
Pricing questions
The fine print, in plain English.
What counts as an “active member”?
Active = a member who’s checked in at the front desk, registered for a program, transacted, or logged into the member portal in the last 30 days. Inactive members in your directory don’t count — you can keep your full roster without paying for people who don’t engage.
What happens if we outgrow our tier?
Nothing breaks. We measure your active members on a 30-day rolling average. If you exceed your tier’s cap for two consecutive billing cycles, we’ll email you 14 days before your renewal and move you to the next tier on the next cycle. There’s no back-billing and no service interruption — and during your first month after migration, if our tier suggestion turns out to be wrong, the right-sizing is on us.
Can we move down to a smaller tier?
Yes. If your active-member count stays below the next-lower cap for two cycles, you can move down at any renewal. Just let us know in the workspace settings — no “exit interview” required.
How much do I save by paying annually?
Annual prepay is roughly two months free across every tier — about 17% off the monthly rate. You can cancel anytime to stop the next renewal; service continues through the term you’ve already paid for. No mid-year refunds — the discount is the deal for committing up front.
Do you charge a fee on payments we collect?
No. NestPoint adds zero markup to payments — you pay Stripe’s standard processing fee (typically 2.9% + 30¢) directly to Stripe, and nothing extra to us. That’s a deliberate choice; the per-transaction fees baked into competitor pricing are a major reason organizations come to us.
Is there a long-term contract?
No. Monthly plans are month-to-month — cancel anytime, in-app, no phone calls. Annual plans are paid up front and continue through the term you paid for; you can cancel anytime to stop the next renewal, and we’ll email you 14 days before that renewal so it’s never a surprise. Your data exports follow you out the door either way.
Every module. One honest price.
Start free for 14 days.
Bring your members, keep your history, and see the difference by the end of the week.
14 days free · Card required · Cancel anytime