Set up payment processing with Stripe

If you collect money — activity fees, rentals, trip payments — connect Stripe once and members can pay online right from the portal. The money lands in your own Stripe account, not NestPoint's: you keep 100% of portal payments, and NestPoint takes nothing on them.

What connecting Stripe does

It turns on online payment across the portal — members can pay for rentals, trips, and activities without you handling a card. Charges route straight to your Stripe balance, and you manage payouts and receipts from your own Stripe dashboard, just like any Stripe business. NestPoint simply asks Stripe to charge the right amount and records that it was paid.

Connect your account

1. Open Workspace management and go to Online payments.

   It sits alongside your plan and billing settings. If you don't see it, you'll need an Admin to connect Stripe.

2. Choose Connect with Stripe.

   NestPoint hands you off to Stripe's own secure onboarding — you enter your business details there, never in NestPoint.

3. Complete Stripe's onboarding, then land back in NestPoint.

   Stripe walks you through business, bank, and identity details. When you finish, it returns you to the Online payments page with your status shown.

Getting to Active

Online payments only start collecting once Stripe marks your account ready. The Online payments page mirrors that status so you always know where you stand.

Pending

Onboarding isn't finished. Choose Continue onboarding to pick up where you left off.

Restricted

Stripe needs a bit more from you — usually identity or bank verification. The page lists exactly what's outstanding under "Stripe needs."

Active

You're ready. Charges enabled and Payouts enabled both read Yes, and members can pay online.

Taking card payments in person

Collect at the desk too? Once Stripe is connected, you can pair a Stripe Terminal card reader from this same page, so in-person card payments flow through the same account as online ones.