Run Service Hours reports

Service Hours has no reports page of its own. Every Service Hours report lives in the Reporting module with the rest of your reporting, where you set the filters, preview the numbers, and export.

Where the reports are

Open the Reporting module from the main nav and look under the Service Hours category. An old /service-hours/reports bookmark still works; it sends you to the same place.

The eight reports

Service Hours summary

Approved hours across everyone, for the period you pick.

Volunteer hours summary

Approved hours from roles marked as volunteer time, with the estimated value beside them.

Staff hours summary

Approved hours for people whose kind is staff, intern, or contractor.

Service hours by person

Approved hours for each person, most time first.

Service hours by role

Approved hours for each role, with that role’s report category shown alongside.

Pending approvals

Everything still waiting on a reviewer.

Missing check-outs

Staff check-ins left open past your threshold. Portal check-ins are not included.

Service people roster

Your people list, with lifetime hours and the date each one last served.

What the totals include

Every total counts approved hours only. Entries that still need approval, and ones that were rejected, replaced, or voided, are left out. Set the date range to the period you are reporting on, then export from the report.