Book a ride

A ride is one pickup for one member — where they're going, when, and why. You create it from the ride form, and can add the return leg at the same time.

Open the ride form

Press New ride from the Dashboard or Dispatch. In create mode, start with Member — type at least two characters to search, then pick someone.

Fill in the trip

1. Set the Pickup time, and a Pickup window (± min) if the timing can flex.

2. Enter the Origin address and Destination address, and pick a Trip purpose.

3. Set the Passengers count and add Internal notes for staff.

   Internal notes are for staff and never shown to members.

Add the return leg

Tick Return ride needed and set a Return pickup time. A second linked ride is created for the way back, swapping the origin and destination — you can edit it afterward on the dispatch board.

Create it

Press Create ride. You'll see Ride created. — or Ride + return ride created. if you added a return.