Approve or deny ride requests

Some rides arrive as requests — held for staff to look over before they're scheduled. You handle them on the Requests page, approving them into rides or denying them with a reason.

Find pending requests

The Requests page lists what's waiting. An empty queue reads No pending transportation requests. Open a request to see the member, the pickup, and the addresses.

Approve or deny

Approve a request to turn it into a scheduled ride — you can assign a driver and vehicle at the same time — and you'll see Request approved. To turn one down, deny it with a reason and you'll see Request denied.