Help Center · Features
Rentals
Book rooms and equipment without clashes, with pricing, requests, and payments.
Setup
One-time configuration. Work through these once when you first turn the module on.
Daily use
What your staff actually does day-to-day.
Admin
Permissions, advanced reports, and edge cases.
Common questions
Quick answers to the things people ask most about this part of NestPoint.
How do I stop the same room being double-booked?
NestPoint blocks it. A booking that overlaps another booking, or a blackout, on the same resource will not save. Staff who manage rentals can book over it on purpose by typing a reason, which is recorded on the booking and in the audit log. Booking over another booking also has to be allowed in your rentals settings.
Can members and non-members pay different rates?
Not automatically. A resource's pricing rules apply to everyone who books it. If you need two rates, set the resource to Custom quote required so staff price each booking by hand, or keep separate resources for each rate.
Can someone request a room without booking it outright?
Yes. A request comes in for staff to review, and nothing is on the calendar until someone opens it in the booking composer and creates the booking. The booking is a separate record that links back to the request.
Do renters pay online?
Yes, once Stripe is connected. A renter can pay from the member portal, or you can send them a payment link from the booking. Either way the payment lands on the booking on its own.
Where does the front desk see what's booked?
Everything lands on one rentals calendar, so whoever's at the desk can see what's reserved, when, and by whom at a glance.
Still stuck?
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