Handle booking requests

When someone submits a rental request from the portal or a public form, it lands in the Requests list for staff to handle. You either turn it into a booking or deny it.

Review the queue

The Requests list opens on the Open tab — new submissions and ones in review. Open a request to see who asked, the resource, the times, and their contact details. An empty queue reads No requests yet. Public submissions will appear here.

Turn a request into a booking

Press Open in composer to start a new booking with the request's resource, time, and requester already filled in. Creating the booking converts the request — it moves to Converted and links to the booking.

Deny or cancel a request

Press Deny to turn a request down, or Cancel to close one out. You'll see Request denied. or Request cancelled.